This Privacy Policy explains how 7th Gen Education (“7GenEdu,” “we,” “us,” or “our”) collects, uses, and shares information when you visit 7genedu.com or use any related pages, downloads, memberships, and services (together, the “Services”).

1) Information We Collect

We collect information in three main ways: (a) information you give us, (b) information we get from payment/identity partners (if you use them), and (c) information collected automatically when you use our Services.

A. Information you provide

• Account information: name, email address, password (stored in an encrypted/hashed form), and membership status.
• Subscription and purchase details: plan selected, billing history, renewal status, and transaction identifiers.
• Support messages: details you include when you email or message us (and any attachments you send).
• Optional profile details: any information you choose to add (for example: preferences or grade interests).

B. Information from third parties

If you sign up, pay, or log in using a third-party provider, we may receive limited information from them (for example, your email address or a user ID) so we can provide the Service to you.

C. Information collected automatically

• Device and usage data: IP address, browser type, device identifiers, pages viewed, links clicked, and time spent on pages.
• Log and performance data: error logs, load times, and diagnostic data to keep the site running smoothly.
• Download and access history: what content is accessed (for example, to prevent fraud and to provide your downloads).

2) How We Use Information

We use information to operate and improve 7GenEdu. This includes:

• creating and managing accounts and memberships
• processing purchases and confirming access to member-only content
• delivering downloads, printable content, and related features
• sending service messages (billing, login, account notices, policy updates)
• responding to customer support requests
• analyzing site usage to improve content, performance, and user experience
• preventing fraud, abuse, and unauthorized access, and enforcing our terms
• complying with legal obligations

3) Cookies & Tracking

We use cookies and similar technologies (like local storage and pixels) to keep you logged in, remember preferences, understand how our pages are used, and improve the Services.

• Strictly necessary: required for login, security, and basic site functions.
• Analytics: helps us understand traffic and usage trends (for example, which pages are most helpful).
• Preference cookies: remember settings like language or other site preferences (if used).

You can control cookies through your browser settings. If you block certain cookies, parts of the site (like login or downloads) may not work correctly.

4) When We Share Information

We do not sell your personal information. We share information only as needed, such as:

• Service providers: hosting, email delivery, analytics, customer support tools, and payment processing providers that help us run the site.
• Legal and safety reasons: to comply with law, respond to lawful requests, or protect the rights, safety, and security of users and 7GenEdu.
• Business transfers: if 7GenEdu is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
• Aggregated or de-identified data: we may share non-identifiable summaries (like total downloads or site traffic trends).

Payments

Payments are processed by third-party payment processors. We do not store your full payment card number on our servers. Your payment provider may collect and store payment details under their own privacy policy.

5) Children’s Privacy

7GenEdu offers learning printables and resources that may be used by children, but our Services are intended to be purchased and managed by parents, guardians, or educators.

• We do not knowingly collect personal information directly from children under 13 without a parent/guardian’s involvement.
• If you believe a child provided personal information to us, please contact us and we will take steps to delete it.
• Parents/guardians may request access to, correction of, or deletion of their child’s information by contacting us.

6) Your Choices & Rights

• Account updates: you can update certain account details through your account area (if available) or by contacting us.
• Email preferences: you may opt out of non-essential marketing emails (service emails related to your account may still be sent).
• Delete your account: you can request account deletion by emailing us (see Contact section).
• Access/Deletion requests: depending on where you live, you may have rights to request access to or deletion of certain personal information.

7) Security & Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is 100% secure.

We keep information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. When we no longer need it, we take steps to delete or de-identify it.

8) Third-Party Links & Services

Our Services may link to third-party sites or tools (for example, payment processors). We are not responsible for the privacy practices of those third parties. Please review their policies before providing information to them.

9) Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. If changes are material, we may provide additional notice (for example, on the website or by email).

10) Contact Us

Questions or requests about this Privacy Policy can be sent to: support@7genedu.com